1. Data Controller
Data processing via this platform is conducted in strict compliance with the General Data Protection Regulation (GDPR EU 2016/679) and applicable European data protection laws.
Inquiries and contact details are managed independently and confidentially by the AARKNOOS team, ensuring absolute discretion regarding user identity and information.
2. Purpose of Data Processing
Personal data requested or voluntarily provided by the user (name/alias, contact channel, or preferences) is used exclusively for:
• Handling and managing direct availability inquiries and bookings.
• Maintaining fluid, confidential communication before, during, or after inquiries.
Under no circumstances will collected data be used for unsolicited marketing, newsletters, or shared with third-party advertising networks.
3. Legal Basis and Data Retention
The legal basis for processing your data is the explicit consent provided upon submitting an inquiry via our official contact channels (WhatsApp, Telegram, or Email).
Data is stored only for the duration strictly necessary to process the requested booking or inquiry, and is permanently deleted upon completion or express request.
4. Confidentiality and Third-Party Transfer
We guarantee the absolute confidentiality of all exchanged information. No personal data will be sold, rented, leased, or shared with external third parties unless explicitly required by law.
5. User Rights
Under applicable laws, users retain the right to access, rectify, erase, restrict, or object to the processing of their personal data at any time.
To exercise these rights or request the immediate deletion of your contact logs and messages, simply submit a request via our direct email or private messaging.